Quality - Our Distinguishing Element
Service - Outstanding levels of support
Integrity - Strict devotion to our values
People - The dynamic foundation of our success

Credentials


ISO 9001:2008 certification An international standard that defines models of quality systems and policies. This certification enables West Point Products to demonstrate our commitment to service quality and customer satisfaction, as well as continuously improving our quality management systems and integrating the realities of a changing world.

Benefits of this certification include:

  • Greater responsibility and quality consciousness amongst staff
  • Better use of time and resources
  • Reduced waste and product failure
  • Greater consistency and traceability of products and services
  • Facilitating continual improvements

STMC certification The Standardized Test Methods Committee is an internationally recognized organization that was formed to find and promote standardized test methods for the printer cartridge industry. By following these test standards in their developmental processes, West Point Products can effectively match the performance of the OEMs while providing documented, scientific, and unbiased proof that our toner cartridges perform as we say they do.

The Canadian General Standards Board (CGSB) - Canada Only The Canadian General Standards Board (CGSB) sets the standards for testing West Point Products Canada cartridges against the OEM. West Point Products Canada meets all standards set by the CGSB. Tests include page yield, density and packaging.

ISO 9001:2008

ISO Certificate
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ISO

ISO Certificate (Canada)
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STMC

STMC Certificate
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